Our service provider shall be advised to collect the fresh specimen and process the unreported test(s)
free of cost. Alternatively, the patient also reserves the right to ask for a refund of unreported test(s)
only, which will be calculated as per its catalogue rate (excluding collection charges), corrected to its
weighted average in the order value. The specimen re-collection has to be done within 15 days, post
which no retesting is possible.