Can I cancel the prepaid booking and get refund?
Does Thyrocare do PET-CT scan?
Does the transportation affect the quality of reports? Are the samples stable during transit?
Some tests are showing abnormal results, what should I do?
What are the timings for sample collection at my home?
I have got a coupon with special offer, how can I avail the same?
Why are there different rates for same package?
Is there any special offer for returning customers?
Can I make the payment after I get the reports?
What is the quality assurance from Thyrocare? Do laboratory accreditations matter?
How do I know if the reports belong to me?
How long does it take for my samples to reach the central/regional processing laboratory of Thyrocare?
Is the deputed phlebotomist qualified to do sample collection?
I have booked a test but I did not get any call from you.
How can I register a complaint?
Can I download PDF of my reports online?
How will I get a receipt for the payment made?
What if any of my tests are cancelled?
I did not receive hard copy of reports.
I did not receive soft copy of reports. How can I get it?
Can I book my tests/profiles online?
How will the reports be delivered to me?
Is a doctor’s prescription needed to avail the testing service?
How soon will I get reports?
When can you arrange for sample collection after I book my tests?
What is fasting and which tests or profile need it?